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Raspberry Ketone: Free Trial Scams

Raspberry Ketones Free Trial ScamsRecently it has been suggested that some companies behind Raspberry Ketone products are guilty of conducting a free trial scam to solicit funds from customers without them knowing or being able to easily be refunded.

Below is an examination of what exactly a free trial scam is, how to spot one and whether the manufacturers of Raspberry Ketone diet pills are actually responsible for scamming consumers.

What are Free Trial Scams?

Recently in the diet pill market, a form of scam is becoming increasingly common, this is the ‘free trial’ scam. Manufacturers of the diet pill advertise to customers that they have the opportunity to trial the product for a period between 2 weeks and a month for no charge and from that experience determine whether they want to make a full purchase.

What is a free trial scamHowever, what isn’t highlighted is the fact that once the free trial is activated, if not cancelled (once the trial is over) the credit/debit card used to authorize the payment will be instantly credited for the diet pills full price without due notice to the customer; known as an ‘auto-ship’ procedure. It is due to the shipping costs that companies ask for your debit/credit card but once you have submitted them, they are free to set up the auto-ship order to instantly credit the bank account attached to the card.

What makes this even more worrying is the fact that in most cases – due to shipping times – the product arrives halfway through the trial despite the official activation being the moment it is signed up for.

Additionally, the key thing that makes such a ploy a scam is that a lot of people who experience such an issue find it extremely difficult, if not impossible to get their money back from the manufacturer and company behind the ‘free trial’. Either by finding the contact details provided to be fake, automated or in some cases answered in a rude and aggressive fashion.

Outlined above are the essential criteria in what makes a free trial scam, to summarize:

 Free Trial offering
 Free Trial is activated instantly regardless of shipping times
 Once trial has ended, card used to authorize the trial is instantly credited with the full price
 Getting refunded is very difficult

Free Trial scams are notorious for the fact that the auto-shipping procedure included as part of the free trial package is not clearly stated, usually it is only written in the small print which very few, if any people actually pay much attention to. Therefore, before deciding to take part in such a trial, it is recommended that you do spend a few minutes to check around the website, and look at the small print. More information on how to spot a free trial scam and so hopefully avoid one is delivered in the next section of this article.

How to spot a Free Trial Scam

How to spot a free trial scam - required credit card details for free trialsThe first way to avoid being conned by diet pill manufacturers that employ free trial scams is to be perceptive of the main characteristics employed by companies that go through with it. Usually, to avoid legal action the company will mention in the small print of the free trials terms and conditions that there is an auto-ship procedure. If this is the case, do not go through with it, as it is highly likely that should the money be credited from your account once the trial is over, it will be very difficult to get it back without putting in a lot of effort.

Also, whenever asked to provide card details to authorize any sort of free trial you should think twice before submitting them as chances are very heavily weighted to the free trial being a scam.

Another way to be certain of a company’s credibility is to do a simple Google search on the company behind the product and free trial in question. Customer reviews and feedback on the product usually give a good indication as to the credibility of not only the product and its facilitation of weight loss but also whether it is a good and reliable purchase (however, approach these somewhat pessimistically as sometimes products will have a large number of fake positive reviews). Usually, manufacturers who scam customers via free trials have very negative reviews, and also many formal complaints on websites such as ComplaintsBoard and Complaints.com which undertake independent investigations of the customers claim and provide support to get your claimed losses back.

Doing research into a product is the most effective way of highlighting and subsequently avoiding disreputable companies who only wish to scam you with their products.

Is Raspberry Ketone a Scam?

Raspberry Ketone is a chemical that occurs in a number of fruits, as the name suggests, it is most noticeable in raspberries but also cranberries and blackberries. Over the past few years, there have been many strong claims for the effectiveness of Raspberry Ketone in facilitating weight loss. For more information on Raspberry Ketone, read our review.

Many products utilize Raspberry Ketone in some form to jump onto the growing hype around the chemical after it appeared and was endorsed by ‘Dr Oz’ on American TV. The demand for Raspberry Ketone has never been higher and many companies have taken advantage of this to scam customers through supposed free trials.

Ketone Elite

Ketone Elite For example, the manufacturers of Ketone Elite make many claims for their product such as it being a ‘natural and easy to use supplement that suppresses the appetite while boosting the energy levels, promoting fat loss and improving the metabolism’.

However, many customers have reported that they experienced no weight loss or positive health benefits as a result of taking Ketone Elite. There were also numerous complaints against the manufacturers of Ketone Elite, and once the Advertising Standards Authority stepped in following these complaints about misleading marketing of the products weight loss claims and poor practice regarding the free trial due to not making it clear that additional charges would be incurred once the free trial was activated, the company completely stopped advertising the product and also took down their website.

To read more about Ketone Elite, read our in-depth Ketone Elite review.

Beyond Raspberry Ketone

Beyond Raspberry KetoneAnother product that is guilty of deceitful practice is ‘Beyond Raspberry Ketone’, which also as the name suggests use the hype of Raspberry Ketone to get people to find and try out their product. Suspicions should instantly be raised from the fact that the product is only available from the manufacturer’s official website for the product, meaning that it is not available on any of the major independent online retailers, nor well established pharmaceutical retailers in the UK.

On top of this, the product cannot just be bought as a one-off purchase. In other words, if you wish to purchase Beyond Raspberry Ketone you have to sign up for the free trial meaning that you have to fill in all your bank and permanent address details and submit it to a website that is not completely known. Customers who have done this, have found that 14 days after ‘purchasing’ the free trial, the bank account connected to the card that they used to authorize the trial had been credited £84.95 for another shipment of the product (regardless of whether they wanted to continue with it or not) plus £4.95 postal fee via Royal Mails 1st class service.

And as is standard with many free trial scams, getting a refund is notoriously difficult, for more information on Beyond Raspberry Ketone, read our Beyond Raspberry Ketone review.

Ketone Premium

Ketone Premium‘Ketone Premium’ is another Raspberry Ketone based product that has got a lot of attention for conning customers via free trial scams, so much so that it has even been featured in The Guardian newspaper, a nationwide publication in the UK. Ketone Premium, like Beyond Raspberry Ketone is also only available from its official website (not to be confused with ‘Raspberry Ketone Premium’, which is available on Amazon).

A Google search of “Ketone Premium” will give rise to many websites where customers concerned with the deceitful intentions of the company raise what they have experienced, usually involving additional, unwanted and unknown charges to their bank account after authorizing the free trial by providing their bank card details.

Summary

There are many types of diet pill scams out there that need to be kept in mind whenever you decide to purchase this type of supplement, from the product simply not working and doing what it claims to do – to avoid this always try and read the full reviews we have available here before purchasing any such product to make sure that it really is effective. To see the very best diet pills of 2013 see our Top 5 rated diet pills page. To find out about fake news stories that endorse the product, read our Scam Report: Fake news sites selling diet pills article.

However, as these methods of conning customers are increasingly being cracked down on and targeted by the authorities, as well as more consumer awareness of such methods, disreputable companies are turning more and more to trickier ways of scamming people, such as the ‘Free Trial’ scams.

It is imperative that customers keep up to date on the various techniques that some manufacturers will use to con them out of their money. At the moment the ‘Free Trial’ auto-ship procedure is very popular due to the ease with which it can be executed and the relative immunity the company has to authorities due to the small print. Customers should always be aware when they are asked to input their personal bank details online for anything, especially if it is on a website that they are not familiar with and for something, which is advertised as being ‘free’.

Products that utilize Raspberry Ketone are currently the most susceptible to this scam for the simple reason that there is a lot of hype surrounding it at the moment after it was endorsed by a ‘celebrity doctor’ in the US. However, it is not wholly exclusive to these products, with other diet pill companies also using it as a method to solicit extra funds from unknowing customers. There have also been cases of the same scam being used in other market sectors – such as beauty creams.

If you are interested in using a product that contains Raspberry Ketone but are worried about such scams, we recommend looking over our article addressing ‘Which Brand of Raspberry Ketone is the Best to Purchase‘ and for even more information our article on other Raspberry Ketone Suppliers.

If you have unfortunately been caught in a Raspberry Ketone free trial scam and are looking at what options you have and how you can get your money back, look at our guide on ‘How to Get Compensation for Diet Pill Scams‘.

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28 Responses to “Raspberry Ketone: Free Trial Scams”

  1. richard says:

    unfortunately my wife and i have been scammed by this company for £193-90 as we did not / could not see the very small print stating that you must cancel before the 14 day ‘free trial’ is up.after two very aggressive phone calls from myself stating that i will be going to their offices (i only live 15 miles away) to remove goods to cover a refund that they gave in and state that a refund of £80-00 will be put back into our account. i know that this is not all of it but some money does help. so persist with asking for something back

    • Christina says:

      I have been scammed also £184 pounds I am sending them back I hope they will refund me I fill so silly did not no? till I saw my Bank acct Kind regards Chris.

      • colin lodge says:

        Hi, Back in may I ordered some free trials at my wifes request then 180 odd pounds were taken out of my account. I sent 2 unopened bottles back to them on 12th May they had signed for it so it was delivered, have spoken to customer service they don’t give a damn so they not only have my money but the goods as well, may I ask how you got on?

  2. Jane says:

    I applied for what I thought was a free trial and just found out I an £400 less off in my account. Called company and they said I I should have read small print. Under the terms and conditions they can take what they like. This was from an advert in local paper. I came off phone in tears.

    • Teresa says:

      I have also been conned by these people. I have just called them 0844 858 8027 and thy have said they will give me my money back after a lot of shouting. There offer plainly state 30 day free trial, not 14 day then it will cost you a fortune. This is what I shouted at him, “I want my 30 day free trial for the delivery cost of £8.90 and I don’t care that the small print says different. It plainly says 30 day Free trial and thats what I want” Don’t listen to what they tell you just keep telling them. I have no idea if they will pay me back, but I will keep calling. Good Luck

      • wendy says:

        Did they taken any money from your account, or did you call the bank and cancel future payments … did it work?

      • Jillian says:

        Thank you for tel no. Teresa. I too have been scammed and have only received one lot of these pill and yet the have taken out nearly £200 in 2 weeks! I tried ringing the tel no. and it says the mailbox is full.

        kind regards

        Jillian

  3. GEORGE GASKELL says:

    FEB 19 2014 8:30
    Hi can you please tell me if the address is the same as i have for this company UNIT C&D.DALES MANOR PARK
    SAWSTON
    CB22 3TJ
    TEL02030145442
    AS I HAVE HAD THE SAME SCAM FOR THE SAME AMOUNT DONE ON MY WIFE & MY SELF
    THIS COMPANY REALLY NEEDS TO BE STOPPED
    { LIKE YOU I DID NOT SEE THE 14 DAY RETURNS }

    • Dot says:

      I have tried calling the phone number and they say we can’t find you on our system. I felt used and abused.

    • San says:

      Hi George,

      I had the same issue and I just phone them, and what they can do for me is to refund only half of the money. I am very disappointed. We need to stop this company.

  4. Pauline says:

    Oh dear I’m in the same boat as the above I could not see small print of the 14 day trial either. Same thing when I looked at my bank account. I’m going into my bank next week & will send back the second lost of pills I received. There is another telephone no. 020 3356 6290.

  5. Michelle says:

    I signed up for them as well, then read all comments about extra money being taken from peoples account’s so I went and emptyed my own account to stop them doing it to me. To many people being scamed by these shamless companys taking advantage of us wanting to get healthy. Never recieved items either.

  6. Sue says:

    I also have been scammed by this company and telephoned them when I noticed on my credit card statement I had been charged the full price and not the advertised price. When I telephoned the company on 28 February 2014 because they had sent me yet another two packs which I didn’t order, I was told by Sophia that the money was for postage and packing and I should have telephoned to cancel the order. Nowhere in the advert did it give terms and conditions nor did it tell you that the “Free Trial” wasn’t a free trial at all and that they would be charging the full price of £89 and £95 respectively. I returned the two packs I didn’t want by Special Delivery on 28 February and tracked the item, only to find out that a card had been left by Royal Mail for the company to collect it. To date after tracking it and speaking to Royal Mail this still hasn’t happened! Beware of ordering from the internet and make sure there are Terms for you to read before ordering.

  7. Flori says:

    I think I have been scammed too, I have just noticed that after ordering the trial, which I am not even half way through I have been charged £79.95 from this people.
    I have emailed them but I also have contacted my bank to cancel any future money to be taken out my account.
    I hope it works.

  8. nelson says:

    why you guys have not yet attempted the chargebacks

  9. linda taylor says:

    like a real fool fell for advert for free trial for raspberry ketone blast and cleanse xtrem paid £4.95 each for postage on 11th april just received bank statement and a further £89.00 and £95.00 taken out on 28th april.I cant trace on laptop company all ive got is delivery invoice from P.O Box13511 Linlithgow West Lothian EH49 7YH. My only comfort is you reap what you sow. ps on phone to bank to stop any further transactions.

    • jan says:

      hi linda here is a fone no for you to try 0800 9098021 ,I made the same mistake as you and just received my credit card bill to find out I had been charged for the rapberry one and the cleane extreme 79,95 each after a long fone call and threat to call my bank they have given me a half refund on each ,never again will I make that mistake

  10. mrs h says:

    Same here!
    £89 & £95 taken paid for mine using debit card, have emailed bank to stop further payments as its sunday, but wil lalso phone tomorrow.

    Raspberry ketone blast came from J.E.M marketing & managed to find email for them so have told them to cancel & not take anymore payments.

    Cleanse extreme came from Linlithgow west Lothian EH49 7YH found them on internet & they claim they are not the suppliers only the shipment firm but if you leave your order number & address they will investigate for you.

    I hope to get my money back but I’m more worried about further payments being taken.

    • wendy says:

      This Company is still at it: the returns address for the item is now PPF Shipping Ltd PO Box 13511, EH49 7YH and the product is advertised as a “Free Trial” is Colon Extreme (Cleanse Extreme(RB) and the other is Raspberry Blast (Raspberry Keytone Blast (RB).

      I have cancelled with them, been given 2 separate cancellation numbers, made 6 phone calls to 3 different phone numbers they have informed me its cancelled and to return the empty product boxes back empty if I so wish! Cancelled with my bank but not sure if that will save me, up to now I have just been hit for the postage charges and the one I will incur to return to them.

      Although another person on this site states that she returned her item and it has not been delivered/signed for by the company and the the Royal Mail still hold it.

      Anyone have any further info, and advise, any good news of money back and did any one lose any weight!

  11. Cathy green says:

    I was conned out of 300 pounds out of my bank account when asked about details they sent me it wasn’t my e mail address feel a right Pratt work hard for my money and you got no marks like these people getting away with it

  12. nikki says:

    THIS HAS HAPPENED TO ME.
    i cant remember what company i got them from does this matter??
    WHO DO I CALL?
    WHO DO I CONTACT?

  13. TERRY RYAN says:

    OFFERED A FREE SAMPLE OF RASPBERRY KETONES AND ALL I HAD TO PAY WAS THE POST & PACKAGE, NO MEHTION OF SIGNING UP FOR A SUBSCRIPTION. JUST RECEIVED BANK STATEMENT WHICH SHOWS £59.95 PAYMENT TO NATURALWAY MAURITIUS. NOW TRYING TO CONTACT THEM AND AMAZON.

  14. Tracy says:

    I too have have fallen to this scam but I only signed up for my free trail this morning, I stupidly never checked small print and when I goggled the company after to see if I could check my shipment to my horror I seen all the scams and hundreds of people who had lost £100′s I rang them and was told they could not find my order but had my name and email. I paid by credit card so am going to contact them and stop anymore payments, I also email the ketone company cancelling order, has anyone else received a email asking to confirm subscription?? I haven’t as don’t want to commit to it. Feel so stupid am normally so carful, this company needs stopping. Karma is a bitch!!

  15. TERRY RYAN says:

    THE NAME OF THE COMPANY I WAS RIPPED OFF BY WAS RASPBERRYKETONE@PROSLIM.COM. 08004681045.
    OR ANOTHER NUMBER FROM MY BANK WAS 08003118966. PASS THE WORD NOT TO TOUCH THESE FIRMS.

  16. Pam says:

    I checked my account this morning an found 2 transactions have been taken out of my account on 2nd June an 2nd july fron katone advanced. I ordered tje trisl pack for both rasberry ketone angreen coffee cleanse,costing around £9for trial pack.Me too been scamed by this firm. This company have taken money from my account an not even sent any further goods. I contacted my bank who stated i had not read the small. print. I was told if i didnt recieve any goods in yhe next 15 days the bank will be able to refund the money back for July. They have put a stop on my bank account so nomore money can be taken from them. However i am £350.00 scammed.

  17. Lawson says:

    I checked my account last week and imagine my surprise the took £69,95 twice after I order the raspberry for the trial and paid £4,95 for that,they are no customer service number,I call my bank to cancel all the further transaction,am looking for a number to call

  18. Kay Bearman says:

    I have also been scammed of £400 cleaned my bank account out and yes the keytones can make you slim as they leave you no money to buy any food

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Raspberry ketone free trial scam

Jun 18, 2014 by Fiona Love

Hi this is happening to me as we speak. How can I stop them taking money out of my account. They are doing this on a daily basis....
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5.0 5.0 1 1 Hi this is happening to me as we speak. How can I stop them taking money out of my account. They are doing this on a daily basis. Raspberry Ketone: Free Trial Scams

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